At Show Support, safety has always been more than a compliance requirement β it is a core business value.
On 4 June 2026, Show Support’s Safety Committee met at our Ultimo office to review recent incidents, discuss ongoing safety improvements and formally adopt our new Psychological Health and Psychosocial Hazards Policy (P041).
The meeting reinforced a simple principle: every worker deserves to return home safely after every shift.
Learning from Recent Incidents
The committee reviewed several recent incidents and safety concerns to identify lessons and opportunities for improvement.
Slip Hazard Incident
A recent incident involved a worker slipping on a contaminated surface while carrying truss equipment. Although the worker did not suffer a serious injury, the committee agreed the environment presented a significant risk.
The discussion reinforced the importance of:
- Identifying hazards early
- Maintaining safe access and egress
- Conducting toolbox talks
- Communicating hazards clearly
- Exercising Stop Work authority where conditions are unsafe
Management reiterated that all workers have the right and responsibility to stop unsafe work.
Shoulder Strain During Marquee Assembly
The committee also reviewed a shoulder strain sustained during marquee assembly work.
Discussion focused on the risks associated with prolonged manual handling, fatigue and task planning. Workers were encouraged to:
- Speak up when tasks become difficult
- Use mechanical aids where available
- Break complex tasks into smaller stages
- Seek assistance early
The incident highlighted the importance of planning work safely rather than simply working quickly.
Transport and Load Restraint Safety
Additional discussion occurred regarding load restraint concerns identified during exhibition-related transport work.
The committee reinforced the importance of:
- Proper load restraint procedures
- Transport safety checks
- Correct installation of restraint equipment
- Escalating concerns promptly when identified
Introducing the Psychological Health and Psychosocial Hazards Policy
One of the key outcomes of the meeting was the formal adoption of Show Support’s new Psychological Health and Psychosocial Hazards Policy (P041).
While the events industry is largely physical in nature, the committee acknowledged that psychological risks can also arise through:
- High-pressure work environments
- Fatigue
- Aggressive behaviour
- Exposure to traumatic incidents
- Poor communication
- Workplace conflict
- Bullying and harassment
The policy provides a framework for identifying, reporting and managing psychosocial hazards across all Show Support operations.
Importantly, psychosocial concerns are treated as safety matters and must be reported through the Company’s existing incident reporting system.
Support Available to Workers
Management reminded workers that support is available through:
- Show Support’s Employee Assistance Program (EAP)
- CrewCare industry support services
These services provide access to confidential counselling and support for workers experiencing personal or work-related challenges.
Building a Stronger Safety Culture
The committee agreed that safety is everyone’s responsibility.
Key themes from the meeting included:
- Early reporting of incidents and near misses
- Respectful workplace behaviour
- Open communication
- Fatigue awareness
- Continuous improvement
As Show Support continues to grow, we remain committed to strengthening both physical and psychological safety across all worksites, offices and client locations.
Safety is not just about preventing injuries. It is about creating an environment where workers feel supported, respected and empowered to speak up when something is not right.
Together, we can continue building a safer and stronger workplace for everyone.