The Voice, 2019 Australia's got talent 2019 Underworld, Opera House 2019 The Cure, Opera House 2019 Pixar Putt Putt Golf Darling Harbour Brandenburg Symphony Orchestra Vivid, River of Light Vivid, Opera House Projection Vivid, Argyle Arch Projection Vivid, MCA Projection Vivid, Customs House Projection Thirteen ways to look at birds feat Paul Kelly Sydney Symphony Orchestra Crooked colours, Enmore Theatre 2019 Ultra festival 2019 Killswitch Engage, Parkway Drive Tour 2019 Tash Sultana Tour 2019 Australian International Airshow 2019 Formula 1 Grand Prix Melbourne Rufus Graham Tour Tash Sultana MTV Unplugged presents The Rubins Pointless (TV Show) Allan Border Medal Dancing with the Stars 2019 Sydney Festival Australian Open Book of Mormons Charlie and the Chocolate Factory The Musical Premiere Brainiacs Live Australian Stage Jeremy Clarkson Grand Tour Cirque Du Soleil - Toruk ASEAN Counter Terrorist Special Summit 2018 The Empire Strips Back Dita Von Teese - The art of Teese Carmen (opera) The Nose (opera) Aida (opera) The Carol King Kinky Boots Burning Floor The American Idiot Tour (musical) Beautiful The Musical Peter Pan The Musical Strange Things ( Netflix) Peking Duk CSN David Jones YouTube Brandcast St. Vincent Midnight Mafia Sydney Noodle Markets Big Bash/Twenty Twenty Cricket AASCF Spring Carnival X-Games Gary Vaynerchuk – Sydney Showgrounds Anzac Memorial Opening HIA Awards Christine Fan Magic Millions HP PPS Dinner School Spectacular Hardcore Till I Die The Nutcracker Field Day So Frenchy So Chic Rolling Loud Festival The Wiggles Invictus Games Taylor Swift Defcon Michael Buble Survivor Season Finale Parkway Drive Killswitch Engage The Piano Guys William Shatner The Everest Horse-race The Dally M's The Merchants of Bollywood Field day Australian Chamber Orchestra PJ Masks Oktoberfest in the Gardens 2018 Invictus games 2018 Vera Blue Tour 2018 Sexpo Sydney & Adelaide All Together Now (Game Show) The Boat Show Winter in Werribee Logie Awards 2018 Franz Ferdinand - Festival Hall MGMT - Festival Hall Five Seconds of Summer - Festival Hall RACV Marine 2018 Melbourne Boat Show State of Origin 2018 Ice Cube Sydney 2018 AFL Seasons Launch Formula 1 2018 Rolex Australian Grand Prix Sheryl Crow & Melissa Etheridge Tour 18 Intel Extreme Masters 18 The Script 2018 Tour Halsey 2018 Tour Commonwealth Games 2018 Killers 2018 Tour Mamma Mia Mercedes Benz Fashion Week St Kilda Festival 2018 Angus & Julia Stone Groovin the Moo 2018 Barry Humphries: The Man Behind the Mask 2018 Paw Patrol Live The University Of Melbourne Orchestral Jacky Cheung “A Classic Tour” 2018 Sydney, Melbourne Mardi Gras 2018 Lego Play Zone - Cooleman Court NRL 2018 Launch New Japan Pro-Wrestling Clipsal 500 The Book of Mormon The Empire Strips Back Tropfest 2018 Dita Von Teese: The Art Of the Teese White Night 2018 CSN Night-David Jones Play-Doh Zone Stanhope Gardens Vogue Silver Party The Book Of Mormon The Greatest Showman Woodford Festival Mazda Opera in the Domain Culture Club Christmas in the Gardens Christmas by Starlight INXS 30 Year “Re-kicked” Guy Sebastian Carols in the Domain AFL Draft 2017 The Wiggles Field Day American Idiot Creamfields Melbourne 2017 Summer Salt Festival 2017 ARIA Music Awards 2017 Kinky Boots The Musical Pink Floyd Experience Hillsong My Little Pony Movie Premiere The Voice Cut Copy City to Surf Peter Pan Adobe Expo Beautiful The Musical Client Liason –Wollongong, Sydney Flight Centre Travel Expo Harry Potter-Sydney Symphony Orchestra Cherry Blossom Festival Sydney Night Noodle Markets AFL Grand Final Footy Show 2017 Brownlow Medal Policeman’s Ball OZ Comic-Con Listen Out Festival 2017 Yours and Owls Festival 2017 Crazy Horse Paris LDV Van SUV Launch Ministry of Sound JB HIFI Leadership Meeting Thomas The Tank Engine Play Pen Dally M Awards The Caulfield Cup 2017 Grand Final Footy Show (Rod Laver Arena) 2017 AFL Brownlow Medal Award Vivid 2017 (Sydney) The Voice (Studio 2, Fox Studios)  Paw Patrol Live. Race to the rescue (The ICC) Good Friday Appeal (Melbourne Convention Centre) Samsung QLED T.V Launch  Peter Pan. The Musical (The State Theatre)  Westpac 200 Years (Royal Exhibition Building, Melbourne) Chanel  Peppa Pig. Playdate (The ICC) The Pink Floyd Experience Tour (Hamer Hall) Cirque Du Soleil (Flemington Racecourse) Mediatec Showcase (Docklands Studios) Unibet Melbourne Darts Masters (Hisense Arena) The Brownlow Medal (Crown Palladium) Australian All Star Cheerleading Championships  Lenovo Product Launch  David Jones Fashion Week (David Jone Sydney) REA Excellence Awards (Crown Palladium)  CEO Sleepout (The S.C.G) Telstra Business Women's Awards (The ICC) A Night To Be Dazzled - 2016 Wedding Showcase JBW (Crown Palladium) State of Origin 2017 Suncorp Stadium Spirit Of Anzacs Centenary Experience – Melb, Adelaide, Tamworth, Towoomba, Mackay, Cairns,Townsville, Brisbane, Port Augusta, Perth, Kalgoorlie, Geelong, Orange, Newcastle, Sydney – 2017 Premiers Concert – Seniors Week 2016 Georgy Girl 2016 AFL Premiership Season – Simonds Stadium, Patterson Stadium, Subiaco (Domain) Stadium, Gabba, Blundstone Arena, Scg And Manuka Oval Jaguar Xe S Display 2016 The Pink Floyd Experience 2016 Field Day 2016 Isagenix International Convention 2016 Brisbane International (Tennis) 2016 Mitre 10 Awards Night 2016 Melbourne Food And Wine Festival 2016 Australian Open 2016 White Night 2016 Magic Millions 2015-2016 Sydney Tattoo Show Ed Shearan 2015 Taylor Swift 2015 A League Football – Brisbane Roar Home Games 2015 India Festival 2015 Brisbane Festival 2015 IPL Cricket 2015 Rufus 2015 The Plot Festival –Syd 2015 The Plot Festival –Syd 2015 Brisbane Truck Show 2015 LJ Hooker Awards Celebration 2015 Rates Australian Pga Golf Tournament 2015 Fly Emichannel 7's 'Bringing Sexy Back' Gala Dinner 2015 The Voice 2015 The Arias 2015 Harbourlife 2015 Sculptures By The Sea 2015 Super 7 Rugby 2015 Melbourne Fashion Week 2015 Stereosonic - Adl/Syd/Bris 2015 Brisbane City Christmas Lights 2015 The Colour Run 2015 Jason Derulo –Syd 2015 Melbourne Town Hall Christmas Projections 2015 CBA Eofy Function 2015 Hot Dub Time Machine 2015 The Brickman Experience 2015 Hillsong Conference 2015 Vivid 2015 Hi-Five 2015 Jimmy Barnes 2015 City Slider 2015 Mardi Gras 2015 Matilda – Abc Studio Rehearsals 2015 Ice Hockey Classic (Usa V Canada) Planet Ark National Tree Day 2015 Chinese New Year 2015 Aladdin 2015 Wicked 2015 Les Miserbles 2015 UFC 193 Melbourne 2015 This That Festival 2015 Harbourlife 2015 Lion King 2015 Singing in the Rain 2015 Cirque Du Soleil Totem 2015 - Auckland - Sydney - Melbourne - Brisbane - Adelaide - Perth - Singapore Hi Five 2015 Listen Out 2015 Rugby League Semi Finals 2015 The Footy Show Grand Final 2015 Katerina and David Grant's Wedding 2015 Matilda 2015 Justin Bieber 2015 Dally M Awards 2015 EB Games Expo 2015 Studio 55, 15th Anniversary Event 2015 Nab Chinese New Year Gala Dinner 2015 Sydney Swans Games 2015 Phillip Morris Product Launch 2015 Jimmy Barnes 2015 City Slider 2015 CBA EOFY 2015 Mardi Gras 2015 Aladdin 2015 Wicked 2015 Ice Hockey Classic 2015 Les Miserable 2015 Sydney Festival 2015 The Voice 2015 Pacific International Maritime Expo 2015 Slimefest 2015 Audi Launch Mitsubishi Launch Mercedes Launch Ford Launch Inaugural Summer Swim Series Plus Maternity Australia The Next Three Days Launch Ross Noble Tour Chinese New Year Floats Shen Yun Ballet Hubei Chinese Bells Danks National Trade Show Mulan Acrobatic Show Hubei Chinese Bells Shackleton G20 SUMMIT 2014 NPI National Roadshow 2013 - Sydney, Melbourne, Brisbane, Adeleiade, Perth Cavalia 2013 - Sydney, Melbourne, Brisbane, Adelaide, Perth Leonard Cohen 2013 Cairns Listen Out Festival 2013 Sydney, Melbourne, Brisbane Harbourlife Festival 2013 Brisbane Harbourlife Festival 2013 Sydney Future Music Festival 2013 - Sydney, Melbourne, Adelaide, Perth, Brisbane Good Life Festival 2013 Sydney Field Day 2013 V Energy Summerdayze - Perth 2013 Mariah Carey 2013 Sydney The Chronicles of Narnia: The Exhibition - Little Melbourne 2012 Skyfall James Bond Movie Launch Sydney 2012 Cold Play - Opera House Sydney 2012 The Equatana - Melbourne 2012 Motorshow Sydney 2012 Sydney Festival 2012 AACTA Awards Sydney Opera House 2012 BDO Skate Ramp Logies 2012 Melbourne Battleship Worldwide Premier Sydney 2012 Grizzly Bear Melbourne 2012 Australian Open Tennis Sydney-Brisbane-Melboune 2012 Australia Day - Sydney Harbour Foreshore Authority 2012 Glebe Island Field Day NYD 2012 Sydney Resolution NYE 2011/12 Spicks and Speck-tacular National Tour 2011 Sydney - Wollongong - Adelaide - Perth Carols By Candlelight in the Domain 2011 School Spectacular 2011 Super X Tour 2011 X Factor 2011 Stereosonic 2011 Arias 2011 V8 Supercars Sounds of Light 2011 Sydney Telstra 500 2011 Aust VS NZ Test Cricket 2011 Brisbane - Tasmania Magic Millions 2011 Hollywood Movies Fed Square Melbourne 2011 Microsoft Xmas Party 2011 Westpac AGM 2011 Justice Crew 2011 National Tour AMP Xmas Party 2011 Christmas in Lazytown 2011 The Premiers Conference 2011 Kool and the Gang 2011 Malaysian Kitchen 2011 Australia Day Awards Canberra Allan Border Medal 2011 The Red Shoes Export Awards 2010 Redbull MTV Awards Logies Awards 2011 Virgin Launch Nitro Circus Tour 2011 SAS Karnivool Utopia Katy Perry / Austereo Coaster Fest 2010 Stadium Melbourne Opening 2010 The Boat Show Humpty Dumpty Ball World Youth Day Kung Fu Panda 2 Premier John Eales Medal Vivid Festival Rockwiz Integrate Smpte Sexpo Sydney, Melb, Adelaide, Brisbane, Perth Hillsong All Tomorrows Parties Parklife V Fest Future Music Festival Good Vibrations Festival Thor Movie Launch Australian Open Hairspray Romance Was Born Tropfest Australia Day The Motor Show Sydney Festival Parklife V Festival Future Music Festival Good Vibrations Festival Thor Movie Launch Australian Open Hairspray CDS Tapis Rouge Films Afloat Boy From Oz Riverdance 30 Days of Fashion and Beauty Melbourne Cup Shore Thing APEC Global Gathering Humpty Dumpty Ball INDY on the Gold Coast Grand Prix Golden Slipper Malibu Sunset LG Roadshow Tianjin Opera Super X National Tour Clipsal 500 V8 Supercars Adelaide The Wiggles Vodafone Launch T Life City Store Opening Huggies Lovable Launch FIFA/Coca Cola World Cup Tour Fat Boy Slim BWG Awards Jamie Oliver Roadshow Planet Shakers Conference Nicole Kidman Wedding Emirates FWC Airport Experience Rugby Union Crusty Demons Premiers Conference Comm Insure Mardi Gras Simmer on the Bay Homebake Danny Green vs Roy Jones Fight Arias Logies Brittney Spears Akon Earth Festival Deadly Awards Trinny & Susannah Deacon Corporate Function Jay Chou Home Nightclub PA Installation Helmut Lotti Da Vinci Exhibition Nickelodeon Kids Choice Awards Soundwave Vogue Aussie Cook Off Grasshopper David Campbell 09 Oz Tour Mary Poppins Pure Launch Foxtel Lap Bacardi Express Defquon 1 Blueprint Festival Hill Top Hoods Police Legacy Ball Telstra Roadshow AFL Grand Final Wespac Christmas Party The Prodigy South Wharf Display Pompeii Louis Vitton Movember Chanel Good Weekend 25th Anniversary Robbie Williams Vitta Expo Carols by Candlelight Sensation White 2Day FM NYE 08 Short Stack Days Like This Chinese New Year / Dragon Boat Races Sunset Sounds The Pink Floyd Experience Laneway Festival Footscray Magic Millions Coca Cola Bottle Blast Glenelg AR Rahman Bollywood Neways Convention Australian Open Summerdayze Australia Day (Penrith) Military Tattoo SCEC Military Expo Loreal Fashion Week Future Music Twilight Q & A Session Luna Park Star Trek Worldwide Launch A Tribe Called Quest Winterfest Fuji-Xerox Franklins EB Games Youth Festival Turbine Hall WWF Coles Road Show Motor Show Knox Street Fair Safety Expo World's Funniest Island Red Bull Flugtag Clipsal 500 Golf Masters Powder Finger Arias Cointreau Ball ACLA National Conference Orica Amway Concerts Masterchef Coffee Festival Bridal Expo Designex Sydney on Sale Mind Body Spirit Festival Home Show Good Food and Wine Show Australian Gaming Expo Westpac AGM Telstra Next G Launch Brownlow Medal Awards Crown Palladium Melboune AAMI

Safety Handbook Acknowledgement

Safety Handbook Acknowledgment

Please read through the Safety Handbook Acknowledgment below and submit your response.
Scroll through the entire Safety Handbook Acknowledgement to confirm you have read it completely.
Safety matters to everyone at Show Support.
The principle of responsibility means that we all have responsibility for our own safety and that of our colleagues. As a company we try to make jobs as safe as we can. However, we will only be incident free if each one of us, whatever our positions within the company, accepts their accountability for following the rules and works safely and sensibly to avoid risks.

The booklet has a number of purposes:
  • To describe the SHS Health and Safety Policy.
  • To explain the Company's organisation concerning Safety and to outline employee’s responsibilities.
  • To give guidance as to the arrangements for assuring safety onsite and for dealing with an emergency should it arise.
  • To overview our Health and Safety guidelines.
  • To summarise our approach and to encourage discussion and analysis to improve our Safety Performance.
Please read this booklet carefully. Ensure you know and apply the safety systems and procedures relevant to your job. Above all, help us make our company safe as well as efficient and successful. Management welcomes any other thoughts or ideas that would increase the safety of our workplace. 

Show Support Pty Ltd reserves the right to modify, revise or supplement policies and portions of this handbook as appropriate. Employees will of course be notified in writing of any such changes to the employee induction handbook as they occur.

  • Commitment:
    Show Support Pty Ltd is committed to providing a safe and healthy workplace for all of our workers.
    Show Support Pty Ltd further recognises its responsibilities to provide a safe and healthy work environment for contractors, clients, visitors and the public.
  • Scope:
    This policy covers all activities and persons working within any premises of, or onsite for, Show Support Pty Ltd.

  • Objective:
    The objective of this policy is to ensure all workers are able to work in an environment which doesn’t cause harm to them and where they contribute to continuously improving work health and safety within the Show Support Pty Ltd business.

  • Policy:
    Show Support Pty Ltd provides, maintains and promotes a safe work environment and safety management system that is characterised by:

  • A systematic approach to identifying, assessing and controlling health and safety hazards and risks through the development and implementation of suitable procedures;
  • Ensuring as far as practicable all operations conducted by workers are in accordance with relevant legislation and regulatory requirements and relevant industry standards;
  • Effective management demonstrated by commitment and direct involvement at all levels of the company;
  • Effective two-way communication as an integral part of every job;
  • The provision of appropriate facilities, equipment, education, training and supervision for workers to ensure healthy and safe working conditions and methods.

Creating a safe work environment and care for the environment is the responsibility of all Show Support Pty Ltd workers.
 To achieve the stated policy objective, the commitment and contribution of each and every worker is required through:
  • Taking responsibility for the health and safety of themselves and their fellow workmates;
  • Not compromising personal health and safety in the mistaken belief that other requirements are more important;
  • Considering health and safety as an integral part of their work.
Show Support Pty Ltd Management are required to:
  • Facilitate continuous improvement through periodic review of objectives and performance measures, systems, practices and procedures to ensure their continued effectiveness and relevance.
“It is the responsibility of managers and employees to demonstrate a personal commitment to our Health & Safety policy.” 

Show Support Safety Committe 2018

While we recognise our legal position, the way we run our company means that we regard our legal obligations as the minimum standard that we expect to achieve.
We all share in this duty and as individual employees, in a venue or at a customer's premises we have additional duties to:
  • With the assistance of the company where possible take care of our own health and safety and that of others who may be affected by what we do.
  • Comply with company safety procedures and policies.
  • Not misuse or interfere with anything provided for our health, safety and welfare.

Our policy clearly states our commitment to high standards of health, safety & welfare. 
Employees are asked to take on responsibility for their own & others’ health & safety, exercising initiative and making decisions as their tasks require. 

To achieve this, managers are responsible for ensuring:
  • That all employees look at their own area & identify any specific risks & act accordingly.
  • That job supervision & standards of performance deal in detail with the safety requirements & systems particular to their area.
  • That associates working in their area receive appropriate training
  • That visitors & contractors are properly safeguarded.
The following sections outline the safety responsibilities of all employees.

At any level have the responsibility and authority to ensure that the company's objectives are achieved. They will identify & support measures to eliminate unsafe acts, procedures, conditions, equipment and hazards of all kinds.
Managing Director and Operations Managers must:
  • Promote and maintain an ongoing commitment to our Work Health and Safety Management system.
  • Be aware of the current legislation and obligations of Show Support Pty Ltd in the area of Work Health and Safety.
  • Formally approve the company work health and safety policy, policies, procedures, safe work method statements and inductions and review them as necessary in consultation with the elected SHS Safety Committee.
  • Formally approve all WHS documentation accessible to all SHS employees and found online under: and review when necessary in consultation with the elected SHS Safety Committee, including:
    • SHS Site Induction
    • Venue Safety Inspection
    • Orientation Induction
    • Competency Assessment
    • Policies
    • Procedures / SWMS
    • Recruit Induction
    • Pre-Job Safety Checklist
    • Report Safety Issue form
    • Incident Report Form

Are responsible for the prevention of incidents and illnesses arising from the work methods and environment. Their performance as a Crew Chief, Field Manager or Section Manager includes their ability to identify, reduce and prevent incidents and potential hazards.
Section Managers, Field Managers & Crew Chiefs must:

  • Ensure that the mechanisms for identifying risks are in operation and effective.
  • Use approved procedures for atypical operations and ensure that they are efficiently planned and authorized.
  • Provide adequate training that is properly coordinated and recorded
  • Follow up health/safety suggestions and incidents promptly and report these to SHS Operations on 1300973016 and/or via the Feedback Form which can be found online at: or via the Incident Report Form which can be found online at:
  • Ensure appropriate disciplinary action is taken when safety practices are contravened.
  • Ensure consistent high safety standards are met.
  • Consult with management on plans to eliminate safety issues at source.

SHS Crew Members
In carrying out their job must assume responsibility for their own safety and for that of their workmates by supporting the WHS Program, by using Safety equipment provided and identifying & correcting unsafe acts and unsafe conditions.
Crew Members must:
  • Working together with all colleagues on matters relating to safety.
  • Wear the correct PPE on ALL Shifts – Steel cap safety shoes.
  • Bring the correct PPE to ALL Shifts and wear when instructed – SHS Hi Vis Safety Vest and Hard Hat.
  • Not to act in a manner to endanger themselves or others.
  • Ensure that contractors and visitors for whom they are responsible comply with company procedures.
  • Report incidents, near misses and any unsafe situations to their Crew Chief/Field Manager/Section Manager and/or report by calling SHS Operations on 1300973016 and/or report by using the Incident Report Form .
  • Identify and evaluate safety risks and recommend action.
  • In the event of immediate danger the operation must be stopped and the Crew Chief /Field Manager/Section Manager informed immediately and SHS Operations called on 1300973016

  • All employees are eligible to become elected as Safety Representatives.
  • Are members of the SHS Safety Committee.
  • Provide a good example to others by their behaviour.
  • Participate in enactment of Safety Policy. E.g. Audits, investigations, meetings.
  • Participate in the development of safety policies, procedures and SWMS.
  • Formally approve safe work policies, safe work procedures and safe work method statements (SWMS) found online at:
  • Exercise their roles in a responsible way.
  • Encourage other employees to be involved in safety programs and to report any unsafe conditions

We will strive to assist workers to return to their pre-injury or illness occupation as early as possible, or alternatively, to access the services of an approved rehabilitation provider to consider options for a return to other gainful employment either with this company or another employer.

Our objectives are:
  • To establish a systematic approach to occupational rehabilitation services for all workers
  • To develop and encourage the expectation that it is normal practice following work-related injury, illness or disability for people to return to meaningful, productive employment at the earliest possible time
  • To establish that rehabilitation is the usual course of action, and, when appropriate, the managed, safe and early return to meaningful, productive employment should begin at the earliest possible time, and
  • To appoint a case manager from within the organisation or to obtain the services of an approved rehabilitation provider to oversee the workplace rehabilitation process.

Report any unsafe conditions to your Crew Chief/Field Manager and complete a Report Safety Issue form
Show Support Pty Ltd encourages all staff to report any safety issues so that risks can be managed.
All incidents and near misses must be reported to SHS Operations using the Incident Report Form. Even incidents which do not cause injury must be reported, so that procedures can be improved to avoid repetition
Call 0295562011 or email anytime regarding matters of safety.
All injuries, however slight, must be reported to the First Aid Officer using the Incident Report Form , & recorded in the SHS Injury and Incident register.
Prompt & proper medical treatment can prevent problems later & also ensures that a record has been made of the incident
All incidents involving medical treatment need to be reported & investigated assessed to avoid repetition.
  • When you are notified of an emergency situation be prepared to shut down your work station or stop performing any tasks that have been allotted to you. Do not do anything until given instructions.
  • In an emergency situation, if there is a fire warden or safety officer you must obey their instructions.
  • If you are instructed to evacuate the building, shut down your work station or stop performing any tasks that have been allotted to you and proceed in an orderly manner t0 the nearest exit and assemble at the assembly point.
  • Crew chiefs/field managers or the most senior employee will be responsible for roll calling their people. Any missing persons must be reported immediately to the chief fire warden or venue representative in charge.

  • Follow the specific safe rules that apply in areas that you have to work in.
  • Ensure that you are familiar with the procedure in case of emergency.
  • In the event of any object falling, move immediately out of the way & warn all other personnel. E.g. “HEADS!”
  • Always lie truss flat on the floor. Never stand truss upright on one end.
  • Food, drinks, cigarettes & mobile phones are a distraction when handling equipment. Inform a Crew Chief/Field Manager if time out is needed. Keep both hands free to carry out the work task.
  • Do not under any circumstances help yourself to food or refreshments in the back of house areas in hotels or any venues to avoid the risk of food poisoning.

“When representing Show Support & our clients in a corporate environment such as a hotel, always consider general behaviour. Be safe, polite & courteous to anyone & everyone. Drinking, smoking & eating is not allowed whilst working.”
  • Never take risks with electrical equipment. Compared to other incidents, electrical incidents are ten times more likely to be fatal.
  • Ensure that you do not exceed the rated outputs of power outputs.
  • Report all defects.
  • Only electrically trained personnel should work on electrical equipment.
  • All leads on appliances used must be tested and tagged.

Electricity is safe when treated with respect and used correctly. Contact with live parts may cause shock, burns, loss of consciousness, cardiac arrest and may be fatal.
Visually inspect electrical tools, extension leads, equipment, for damage or exposed parts before use on every occasion. Look for a current test tag affixed to the item, and for damage, twists or kinks.
Electrical work covers work done by licensed people but not tasks such as connecting a flexible cord plug and socket if supervised/ trained by a competent person, or replacing a light bulb.
  1. No ‘live’ work is permitted (High-Risk Work)
  2. Do not open electrical switchboards
  3. Visually inspect portable or production electrical equipment and props for obvious damage, wear or other unsafe conditions before use
  4. All portable electric tools and equipment, electrical production equipment and props, and students’ electrical items require a current electrical test tag by SafeWork NSW’s requirements. You only need to inspect double insulated equipment.
  5. Test and tag labels are a suitable record of the test. Test and tag labels alone do not signify equipment is safe to use. Out of test date, items will be withdrawn from service and re-tested by a competent person.
  6. Trip-test Residual Safety Switches (‘RCD’ or ‘Safety Switch’) according to WorkCover’s guidelines/ Australian Standard
  7. Trip-test and reset dimmer -rack and portable production distribution board Residual Safety Switches (‘RCD’ or ‘Safety Switch’) before every performance
  8. Keep alert for three phase power outlets without an RCD for dimmer racks
  9. Do not use double-adaptors. Use power-boards instead
  10. Do not use electrical items in damp, wet or exposed areas including outdoor events
  11. Do not block access to electrical switchboards – emergency access may be required
  12. Do not repair electrical items yourself. Danger Tag faulty item and withdraw it from service by an electrician or competent person.

Damaged or Defective Services or Equipment The operation of incomplete, damaged, or malfunctioning equipment may cause serious injury or death.
An ‘OUT OF SERVICE’ or ‘DANGER’ tag indicates the do not use the item.
‘OUT OF SERVICE’ and ‘DANGER’ tagging applies to all building services, plant, and equipment including ladders, scaffolds, tools, and equipment.
Where items appear unsafe, faulty, damaged, malfunctioning, unserviceable, or has missing parts, it must be isolated/turned off, and removed from service immediately if it is safe to do so, and labelled with an ‘OUT OF SERVICE’ or ‘DANGER’ tag.
Report tagged items and equipment safety issues to your Manager or Supervisor as quickly as possible.
Do not remove ‘OUT OF SERVICE’ or ‘DANGER’ tags without consulting your Manager or Supervisor.
Hand Tools and Power Tools
Hand tools may cause lacerations or abrasions, eye, pinch or ergonomic injuries. Examples of hand tools include nail guns, sharp edge tools, chisels, hand knives, files, saws, staple guns, drills, powered hand tools.
Safety Issues include using a wrong tool for the job, tools in poor condition, incorrect method of use for a tool, poor storage, or movement with tools, ergonomic safety issues, generating flying pieces or sparks when using tools, and not using appropriate PPE.
Show Support supervises and assesses the competency of their staff, plus access to and the safe use of tools and machinery relative to their risk exposure.
General guidelines:
  1. Inspect your tools before each job to ensure proper condition
  2. Use the right tool for the job
  3. Do not misuse tools, e.g. using a screwdriver as a chisel
  4. Keep tools in good condition
  5. Do not use broken or worn tools
  6. Use tools the way they were intended
  7. When using a knife, cut away from the body and keep hands and body clear of knife stroke
  8. Do not attempt to repair electrical tools
  9. Report faulty or damaged tools to your Manager. Use a Danger or Out-of-service tag to warn others
  10. Store tools in a safe place. Use edge protection on sharp tools
  11. Do not store tools overhead
  12. Keep tool cutting edges sharp, so the tool will move smoothly without binding or skipping
  13. Maintain a good grip of hand tools and stand in a balanced position to avoid sudden slips
  14. Wear gloves when necessary to protect your hands
  15. Keep clothing, gloves and loose materials clear of moving parts
  16. Wear appropriate personal protective equipment
  17. Keep the work area clean, dry, well-lit, and free of obstructions when possible
  18. Be cautious of spark-producing hand tools when working near flammable materials
  19. Consider ergonomically designed tools to fit the tool to the worker, especially those tools that are utilised frequently and repetitively during the day.
  • Know how to stop machinery in an emergency;
  • Do not attempt to work on any unguarded machine in motion. Stop it, make sure it is isolated correctly, and implement safe working procedures and conditions.
  • Do not interfere with or remove guarding on any equipment.

  • All vehicles are potentially dangerous. As a driver or as a pedestrian, act with care and consideration.
  • Keep to speed limits on and off company sites.
  • Do not allow work load to interfere with good driving abilities.
  • Take appropriate time for rests when driving.
  • Ensure when using company vehicles that they are properly equipped for emergencies or bad weather and that you have appropriate safety equipment. Specific rules apply to drivers of all fork lift trucks (LF) and powered hand trucks and must be observed.

Do not drive any type of LF unless you have been trained, ticketed and authorized.

PPE: Protective Clothing and Equipment
  • Always wear steel capped safety boots or shoes on all jobs.
  • Always wear hard hats when specified by the venue or client and at any time when riggers or machinery are operating overhead.
  • Always wear safety vests when specified by the venue or client and at any time when forklifts, trucks or machinery are operating nearby.
  • Always use the correct protective clothing and safety equipment for the work you are doing and encourage others to do the same.
  • Ear protectors to be worn in if working in any high noise areas.
  • Employees must keep visitors in designated parts of the plant.
  • Ensure all equipment is maintained accordingly.

  • When rigging any equipment, ensure that only qualified, ticketed personnel perform the task.
  • Ensure when rigging any slings, shackles, carabiners, O-rings, safety wires etc have a correct SWL tag.
  • Ensure all slings are free from corrosion, fraying or any sort of damage. If they are do not use them and see to it that they are not to be used again.
  • Also, chains must be rated for rigging. You can tell by them being stamped on every tenth link or so.
  • Ensure all shackles are housed correctly.
  • Any block-and-tackle or rope must be kept in good working order and checked regularly for damage.
  • Safety harnesses must meet Australian Standards and have correct lanyard.
  • Safety harnesses must be worn whenever necessary.

  • Make sure any ladders used are in good condition with the ANSI label in place.
  • Check ladders for defects before use. Defect ladders should be replaced immediately.
  • Be aware of where you position a ladder. If you are near a doorway or blind corner, either move the ladder, or barricade the area prior to erecting the ladder.
  • Ensure any ladder is secured when erected, with a stable footing.
  • Always have 4:1 ratio with extension ladders and tie off the top to a fixed point.
  • Have someone holding the base of a ladder to maximize stability.
  • Never use ladders horizontally as a walk way or scaffold.
  • Clean off dirty or wet hands, gloves or footwear before ascending a ladder.
  • Do not stand on the top or second highest steps of any ladder.
  • Use both hands & face the ladder when ascending or descending, remember three points of contact is the rule i.e. two feet and one hand.
  • Use ladders only where other methods of working at height are not practicable. Safety Issues include working at heights, falls, dropped items on persons below, e.g. tools, production equipment. Risks include lacerations, grazes; crush impacts, head injury, permanent disability.
  • Do not substitute other things for ladders
  • Use industrial grade, well maintained ladders selected for the task
  • Inspect ladders for safety before use. Do not use or repair faulty or damaged ladders. Ensure the ground is firm, and the surface is level. Completely open step ladders
  • Do not attempt to carry heavy loads or equipment while climbing a ladder or access device
  • Do not over-reach to the work area
  • Tasks such as arc-welding, oxy-cutting are not permitted while working on ladders
  • During the ascent and descent, you must be capable of retaining three points of contact with the ladder
  • Do no use aluminium ladders where there is a chance of electric shock
  • Use correct manual handling techniques to move ladders
  • Provide fall protection controls if a person can fall more than two metres.

Good Housekeeping
A large proportion of injuries are due to slips and falls. All employees are responsible for the housekeeping and tidiness of their own area
This applies to all employees, wherever they are working.
  • Make sure corridors and escape routes are kept free from obstruction.
  • Put all waste into appropriate containers.
  • Clean up any spills using the correct procedure.
  • Do not leave cables exposed in walkways. Always ensure that they are secured.
  • Always gaff down or use cable trays where cables are run across any doorway whatsoever regardless of whether or not that doorway is an emergency exit. Always use plenty of gaff and gaff cables in a railroad fashion i.e. side by side and parallel.
  • Stack roadcases, materials and equipment neatly.

Lockout / Tag out
  • Do not start work on any equipment until all potentially hazardous energy sources have been isolated by locking and tagging.
  • When machinery/equipment is identified as unsafe for use it must immediately be locked out and your manager informed.

Working at Heights
  • Never improvise to allow yourself to reach things as many incidents are caused by falls.
  • Don't stand on chairs, pallets or roadcases or climb on other unsuitable objects.
  • Safety Harnesses must always be worn when working at heights.
  • Use of scaffolding on site must comply with current Workcover Regulations and, if appropriate, assembled & changed by licensed riggers or scaffolders.
  • The operation of hoists must be undertaken with careful regard to the security of items being lifted and any obstructions or personnel in or around the area. Barricade the area if items may fall, or in areas of public access.
  • Hoists, forklifts and elevated work platforms are only to be operated by licensed personnel.
Manual Handling
  • Avoid back problems by lifting correctly.
  • Make use of your leg muscles - bend your legs and keep your back straight.
  • Lift only what you can manage comfortably.
  • If you are not trained in manual handling please let your Crew Chief/Field Manager know so they may organise your training.
  • There are certain techniques employed when lifting roadcases. Make sure you are aware of them and employ them. Never use the handles as they can break off, always lift them from underneath with the correct amount of people. Always listen to the Crew Chief/Field Manager or the most experienced person and do it the way they say.
  • Always have a suitable number of people to lift heavy loads. If a roadcase weighs 60 kilos, then don’t attempt to lift it with less than four crew.
  • When packing or unloading trucks always follow the instructions of the Crew Chief/Field Manager or the most experienced person in the truck. One person only should call the truck pack to ensure maximum safety.
  • Never allow too many people in the truck at one time. Generally, four people to pack it and one to call it.
  • When pushing roadcases up ramps, have one crew member behind it pushing it up the ramp and two crew either side of the ramp, holding the handles, assisting up the ramp safely.
  • NEVER LET GO OF A ROADCASE WHEN YOU ARE AT THE TOP OF THE RAMP. Keep holding it until one of the truck packers takes it from you or until it is safely resting against the wall of the truck with no possibility of rolling into anybody.
  • In wet or rainy conditions, slow down and take extra precautions for safety.
  • If any equipment falls GET OUT OF THE WAY AND SHOUT A WARNING. Never attempt to save any item once it has gone past the point of no return. Your safety is far more important than any equipment no matter how expensive it is.

Drugs and Alcohol
We are committed to a working environment where all employees and management recognise the health and safety risks associated with alcohol and drug use.
  • Employees have a responsibility to ensure that they understand and adhere to the company's Drug and Alcohol Policy.

Describing the company's safety policy, explaining our individual responsibilities and giving some useful safety guidelines is part of the campaign for our goal of zero incidents.
But the most important step is for all of us to be aware of the standards for working safely and what's more, be personally determined to follow them.
QUALITY - Short cuts are dangerous.
RESPONSIBILITY - Your responsibility is to carry out safety procedures at all times
MUTUALITY - Remember everybody benefits from a safe environment.
EFFICIENCY - Plan, don't leave safety to chance.
FREEDOM - Improving our safety preserves our freedom.


I acknowledge receipt of Show Support Pty Ltd. “Safety Handbook” and I undertake that I have read and understood its contents.
If there is any element of the handbook that I do not fully understand, I undertake to enquire of SHS Operations to its full meaning and interpretation.
I Agree
I acknowledge receipt of Show Support Pty Ltd. “Safety Handbook” and I undertake that l have read and understood its contents.
If there is any element of the handbook that I do not fully understand, I undertake to enquire of SHS Operations to its full meaning and interpretation.

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