β€”ParraChute Sydney 2024 β€”The EAR - BMW DOTY Sydney 2024 β€”Elvis Costello Sydney 2024 β€”Kayo 24 Brisbane 2024 β€”Law Society @ICC Sydney 2024 β€”James Bay Canberra 2024 β€”Perth Caravan and Camping Show Perth 2024 β€”Audi Driving Exp Sydney 2024 β€”W4W Sydney 2024 β€”Red Hot Summer Tour Ballarat Melbourne 2024 β€”Alibaba Sydney 2024 β€”P!nk Melbourne 2024 β€”Hello Sunshine Festival Melbourne 2024 β€”West Side Story Sydney 2024 β€”James Bay Sydney 2024 β€”Cirque du Soleil Melbourne 2024 β€”Rocky Horror Picture Show Sydney 2024 β€”Alice’s Adventures in Wonderland Capitol Theatre Sydney 2024 β€”Jay Chou Sydney 2024 β€”Harry Potter: A Forbidden Forest Experience Melbourne 2024 β€”Lion King Melbourne 2024 β€”Steve Lacy Concert Sydney 2024 β€”The Wizzard of Oz Sydney 2024 β€”Pixar Putt Melbourne 2024 β€”Australian Open Load Out Melbourne 2024 β€”Red Hot Summer Tour Adelaide 2024 β€”A Christmas Carol Melbourne 2024 β€”United Cup Sydney 2024 β€”Australia Day Sydney 2024 β€”Symphony Under the Stars Sydney 2024 β€”LEGO Rebuild the World Melbourne 2024 β€”Rolling Stone Awards Sydney 2024 β€”Sumo International Downunder Melbourne 2024 β€”BANANALAND Sydney 2024 β€”Space Jam: Toons vs Goons Perth 2024 β€”Pink's 'Summer Carnival' Tour Sydney 2024 β€”GLORIA The Tour - Sam Smith Concert Brisbane 2023 β€”Indo-Pacific Trade Fair - ICC Sydney 2023 β€”Blood Expo Melbourne 2023 β€”AFL Brisbane 2023 β€”Melbourne Cup 2023 β€”Luna Park Dream Circus Sydney 2023 β€”Brisbane International Film Festival 2023 β€”Supanova Comic Con and Gaming Adelaide 2023 β€”Cabaret de Paris Sydney 2023 β€”Sydney Opera House 50th Anniversary 2023 β€”Castle Towers Rebuild the World LEGO β€”Under The Southern Stars 2022 β€”The Famous Spiegeltent - Melbourne 2022 β€”Pinchgut Opera Australia 2022 β€”Monster Truck Mania Sydney 2022 β€”Veritas Events Australia 2022 β€”Holi in Australia 2022 β€”AFLW Awards Australia 2022 β€”Parramatta Nights 2022 β€”L.A.B Australian Tour 2022 β€”GFA Charity House 2022 β€”Men Matter Raceday - Aquis Gold Coast Turf Club 2022 β€”Hockey Dad Australia 2022 β€”Commonwealth Games trials Swimming Adelaide 2022 β€” Sydney Gay and Lesbian Mardi Gras celebrations with TikTok 2022 β€” Ace Boxing Australia 2022 β€”2022 AFL Connect β€”Fire Stories - BMWHI - Blue Mountains World Heritage Institute 2022 β€”Circus of Illusion Australia 2022 β€”2022 ANZAC Day services on Redlands Coast β€”Accounting Business Expo ICC Sydney 2022 β€”Brisbane Writers Festival 2022 β€”ASFA Conference 2022 β€”Metropolis: The Lost - Melbourne Symphony Orchestra 2022 β€”Australian Fashion Week 2022 β€”Deep Dive into Tech Consulting 2022 β€”Spotify 2022 β€”INDO PACIFIC International Maritime Exposition ICC Sydney 2022 β€”Cabaret De Paris - A Burlesque Extravaganza 2022 β€”Queensland's Best Music Festivals 2022 β€”Tyro Events 2022 β€”Melbourne Cup Carnival 2022 β€”Trade Shows Worldwide - Australia - 2022/2023 β€”Vivid Sydney 2022 β€”Queensland Cricket 2022 β€”Moulin Rouge! The Musical: New York 2022 β€”An American In Paris - Australian Tour 2022 β€”Girl From The North Country Australia 2022 β€”Jagged Little Pill Australia 2022 β€”Salesforce World Tour Sydney 2022 β€”Night's at the Museum 2022 β€”Pixar Putt 2022 β€”St Patrick's Day Parade 2022 β€”Rock in the Park Festival 2022 β€”Ninja Warrior 2022 β€”Sushi Mango 2022 β€”The Wiggles - Fruit Salad TV Big Show Tour 2022 β€”Paw Patrol Live Sydney, Newcastle, Melbourne, Adelaide, Brisbane 2022 β€”Handa Opera Sydney 2022 β€”Carols By Candlelight 2021, Sydney / Melbourne / Brisbane β€”Sydney Festival 2022 β€”Field Day NYD 2022 β€”Elevate Festival at Cahill Expressway β€”Breakfast at the Palace at GCEC β€”Taikoz at Darling Quarter Theatre β€”Summer Lights and Christmas Brights at Prahan Sq β€”Paw Patrol - Nationwide β€”EPIK at Sydney Show Grounds β€”Melbourne Symphony Orchestra Live at the Bowl β€”The Chase β€”The Voice β€”State of Origin Game 2021 β€”The Australian Swimming Trials β€”LEGO Classic Play Zone β€”The Masked Singer β€”Magic Mike β€”Supernova β€”Sydney Winter Festival β€”Mary Poppins The Musical β€”The Song Writers Festival β€”Star Wars Day β€”The Weakest Link β€”Come Dance With Me β€”Amy Shark β€”All Star Cheerleading - Spirits of AASCF & Dance Doubles β€”Fuzzy Summer in the Domain β€”Loudness - Wine Machine β€”Mardi Gras 2021 β€”The Carol King Musical 2021 β€”La Traviata Sydney Harbour Opera 2021 β€”Australian Open 2021 β€”Sydney Festival 2021 β€”Hamilton - The Musical β€”Frozen β€”Hillsong β€”Big Brother β€”Carols at the Domain - The ICC β€”Pixar Putt 2020 / 2021 - Sydney, Perth, Brisbane, Melbourne β€”AFL Grand Final β€”Cirque Du Soleil 2020 β€”The Voice, 2019 β€”Australia's got talent 2019 β€”Underworld, Opera House 2019 β€”The Cure, Opera House 2019 β€”Pixar Putt Putt Golf Darling Harbour β€”Brandenburg Symphony Orchestra β€”Vivid, River of Light β€”Vivid, Opera House Projection β€”Vivid, Argyle Arch Projection β€”Vivid, MCA Projection β€”Vivid, Customs House Projection β€”Thirteen ways to look at birds feat Paul Kelly β€”Sydney Symphony Orchestra β€”Crooked colours, Enmore Theatre 2019 β€”Ultra festival 2019 β€”Killswitch Engage, Parkway Drive Tour 2019 β€”Tash Sultana Tour 2019 β€”Australian International Airshow 2019 β€”Formula 1 Grand Prix Melbourne β€”Rufus β€”Graham Tour β€”Tash Sultana β€”MTV Unplugged presents The Rubins β€”Pointless (TV Show) β€”Allan Border Medal β€”Dancing with the Stars 2019 β€”Sydney Festival β€”Australian Open β€”Book of Mormons β€”Charlie and the Chocolate Factory The Musical Premiere β€”Brainiacs Live Australian Stage β€”Jeremy Clarkson Grand Tour β€”Cirque Du Soleil - Toruk β€”ASEAN Counter Terrorist Special Summit 2018 β€”The Empire Strips Back β€”Dita Von Teese - The art of Teese β€”Carmen (opera) β€”The Nose (opera) β€”Aida (opera) β€”The Carol King β€”Kinky Boots β€”Burning Floor β€”The American Idiot Tour (musical) β€”Beautiful The Musical β€”Peter Pan The Musical β€”Strange Things ( Netflix) β€”Peking Duk β€”CSN David Jones β€”YouTube Brandcas

Show Support is committed to providing a safe workplace through:

  • Identifying and controlling hazards and risks through safety procedures
  • Consultation with staff/ongoing training, two way communications
  • Effective Management
  • Complying with legislation

TAKE 5 BEFORE YOU START

1STOP Stand Back & observe
2THINK through the Task
3IDENTIFY hazards
4ASSESS & CONTROL risks
5CONTINUALLY monitor risks

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Supervisor may mean: Any Client Contact or Onsite Contact, Show Support (SHS) Crew Chief, any senior SHS Crew Member or Operations

Fit For WorkFit For Work

  • Crew must have zero influence of drugs and alcohol
  • Crew must communicate pre-existing conditions/injuries
  • Crew must manage fatigue
  • Is there any reason Crew should not be onsite?
  • Are you physically able to complete the work today?

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Supervisor may mean: Any Client Contact or Onsite Contact, Show Support (SHS) Crew Chief, any senior SHS Crew Member or Operations

PPEPPE

  • Steel Caps are required on All shifts
  • Safety Vests are required on All shifts
  • Hard Hats are required on All shifts (ANSI Approved)

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Supervisor may mean: Any Client Contact or Onsite Contact, Show Support (SHS) Crew Chief, any senior SHS Crew Member or Operations

Venue Venue

  • Location of Toilets
  • Emergency Assembly Point / Evacuation Routes
  • 1st Aid Location / Defibrillators
  • Smoking Areas
  • No Smoking within 5 metres of venue entrance

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Supervisor may mean: Any Client Contact or Onsite Contact, Show Support (SHS) Crew Chief, any senior SHS Crew Member or Operations

Vehicle Movements Vehicle Movements

  • Keep a safe distance from vehicles at all times
  • Wear Hi Vis safety vests near vehicles
  • Always use hazard lights & have someone guide trucks into position
  • No Smoking within 5 metres of vehicles

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Supervisor may mean: Any Client Contact or Onsite Contact, Show Support (SHS) Crew Chief, any senior SHS Crew Member or Operations

LaddersLadders

  • Check for ANSI safety sticker
  • Never use a faulty ladder
  • Always ensure crew foot the ladder and keep a 4:1 ratio
  • Avoid standing on the top two rungs

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Supervisor may mean: Any Client Contact or Onsite Contact, Show Support (SHS) Crew Chief, any senior SHS Crew Member or Operations

MachineryMachinery

  • Never operate equipment without correct qualifications
  • Know how to stop equipment in your area
  • Keep a safe distance from machinery being operated

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Supervisor may mean: Any Client Contact or Onsite Contact, Show Support (SHS) Crew Chief, any senior SHS Crew Member or Operations

CommunicationCommunication

  • Ask Supervisors questions if you are unsure about anything
  • Ensure Supervisors know your whereabouts at all times
  • Communicate the task at hand when lifting equipment
  • Follow the directions of Senior Crew Members
  • Let the office know you will arrive on time before each Shift
  • SMS your work times at the end of each shift (EG 0900 1300 or 0900 1300 1330 1700 if 30 min break taken at 1300pm)

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Supervisor may mean: Any Client Contact or Onsite Contact, Show Support (SHS) Crew Chief, any senior SHS Crew Member or Operations

Manual HandlingManual Handling

  • Lift correctly – bend knees, keep back straight
  • Never attempt to lift too heavy a load
  • Never lift extra heavy cables packers, unpack them and carry in sections
  • Correct numbers for lift – use 4 crew where possible Pack trucks safely, follow experienced crew
  • Take care on truck ramps, never let go of cases on top of ramps
  • Take care operating vehicle tail lifters, always call out movements

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Supervisor may mean: Any Client Contact or Onsite Contact, Show Support (SHS) Crew Chief, any senior SHS Crew Member or Operations

SquadsSquads

  • Form into squads of three, four or five Crew Members each
  • Experienced Crew to lead Squads and report to Supervisor
  • Always report to your Supervisor for new tasks

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Supervisor may mean: Any Client Contact or Onsite Contact, Show Support (SHS) Crew Chief, any senior SHS Crew Member or Operations

attitude Attitude

  • No discriminatory or intimidating conduct is tolerated
  • Never argue onsite, work for the team, not the individual
  • Do not question the instructions of your Supervisor
  • Abide by the Minimum Presentation Standards, always wear SHS Waist Pack with tools

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Supervisor may mean: Any Client Contact or Onsite Contact, Show Support (SHS) Crew Chief, any senior SHS Crew Member or Operations

ElectricalElectrical

  • Inspect all electrical equipment prior to use
  • Only use equipment with current test and tag
  • Never connect electrical cables unless instructed
  • Never touch Powerlock until trained EVEN if instructed by client - see SHS Supervisor
  • All cabling should be disconnected prior to rolling
  • Figure 8 or lazy 8 excess electrical cable

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Supervisor may mean: Any Client Contact or Onsite Contact, Show Support (SHS) Crew Chief, any senior SHS Crew Member or Operations

RiggingRigging

  • Hard hats must be worn whenever riggers are working overhead
  • Maintain a safe distance from boom lifts and scissor lifts
  • Never stand under points being raised or lowered (unless assisting the rigger)
  • Never touch a chain motor until trained EVEN if instructed by client - see SHS Supervisor
  • Groundies must be assigned to all Riggers or EWP operators
  • All overhead workers must have tools lanyarded and pockets emptied

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Supervisor may mean: Any Client Contact or Onsite Contact, Show Support (SHS) Crew Chief, any senior SHS Crew Member or Operations

WeatherWeather

  • Plan carefully for weather conditions such as heat, rain, wind or otherwise
  • Wear your SHS Hi Vis Vest over rain coats
  • Wear sunscreen, hats and appropriate clothing in extreme heat
  • Stay hydrated, always bring your own water to every Shift

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Supervisor may mean: Any Client Contact or Onsite Contact, Show Support (SHS) Crew Chief, any senior SHS Crew Member or Operations

TipsTips

  • Railroad cables when gaffing
  • Stack cases neatly
  • Tidy up back of house areas
  • Tidy up drapes
  • Go the extra mile to make the client happy
  • Stay OFF mobile phones (hands-free or otherwise)
  • Use a Klever Kutter instead of blades or knives for any cutting
  • Never jump, especially off truck ramps or loading docks
  • Keep your fingers clear at all times (use your lower palm to handle loads)

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Supervisor may mean: Any Client Contact or Onsite Contact, Show Support (SHS) Crew Chief, any senior SHS Crew Member or Operations

Reporting IncidentsReporting Incidents

  • All incidents/near misses, hazards, or unacceptable behavior should be reported to your Supervisor or call 02 9556 2011 24 hours a day, 7 days
  • For serious incidents call 000 immediately
  • Use the Incident Report Form or Report Safety Issue Form to Report any incidents or safety issues, no matter how minor they may appear

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Supervisor may mean: Any Client Contact or Onsite Contact, Show Support (SHS) Crew Chief, any senior SHS Crew Member or Operations

cultureCulture

  • Always work as a team, look out for your workmates and others onsite, and uphold the values of Show Support
  • Senior Crew Members should always partner with junior Crew to continually train them in safe & efficient work methods
  • Put in 110% effort for the client, stay motivated throughout the shift, proactively seek new tasks, perform them safely and quickly, to the best of your ability, until the job is done

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