The Forms are available here:
- Incident Report Form PDF
- Incident Report Form Online
- Job Safety Analysis Section 1
- Job Safety Analysis Section 2
- Venue Safety Inspection
- Job Response Form
- Pre-Job Safety Checklist
SHS CREW CHIEF JOB DESCRIPTION
SHS Crew Chiefs must carry out their duties in accordance with this Job Description, including management and training of staff, reporting hours worked plus breaks, liaising with the SHS Client Contact/Venue/Security, and ensuring compliance with Show Support’s Safety Management System and must perform the following tasks:
SHS Crew Chiefs must follow the Chain of Command.
To be clear the chain of command is:
- Show Support Office
- State or Section Manager
- Field Manager
- Senior Crew Chief
- Crew Chief
- Senior Crew Members
- SHS Crew Members
In the interests of continual assessment and quality assurance, Crew Chiefs may be assigned on Shifts to work with other Crew Members of higher rank. If you are not assigned Crew Chief on a given Shift, NEVER dispute it. Instead use it as an opportunity to assess the appointed Crew Chief’s performance and report your findings using the Feedback Form on the Show Support website.
Login to your Personnel Manager Crew Page and copy the crew list for your upcoming Job with the names and mobile numbers of all crew on the job. You can use the JSA form on the Resources page, found under WHS on the Show Support website.
Complete the Venue Safety Inspection form located under WHS in the Show Support website prior to Shift start time. If that is not reasonable and practical then conduct the inspection at the start of the Shift by leading the way for all Crew Members and reporting any potential safety issues before Crew Members meet them.
Ensure all Crew Members are inducted prior to the Job using the SHS 2018 Site Induction located under WHS in the Show Support website.
Conduct the Pre-Job Safety Checklist – Toolbox Talk – with all SHS Crew Members prior to the commencement of the Shift. The Pre-Job Safety Checklist can be found within the VSI, the Site Induction and under WHS in the Show Support website.
Ensure that all Crew Members understand their responsibilities to ensure a safe work place for all Crew Members. All Crew Members must be briefed to report any potential safety issues using the Report Safety Issue form.
Ensure all Crew Members know how to fill in the Incident Report Form, located under WHS in the Show Support website
Crew Chiefs report for duty at least 15 minutes before the Shift start time.
Crew Chiefs must be the last person to leave the Shift.
You must answer office calls to inform them who is onsite (individual names), who is late or running late, who you haven’t been in contact with and who hasn’t turned up.
You must send ANYONE home instantly that is not wearing approved safety footwear (steel caps), appropriate uniform. Call the office for a replacement to be sent out
You must continually supervise all Crew Members and delegate tasks for them to perform. You must continually motivate crew until all tasks are completed to the satisfaction of the client. You should at the start of the shift get an estimated finish time and then warn all crew how long the shift is likely to take. You should call the office if any crew member cannot stay until the end of the shift.
Form the crew into Squads of three, four of five Crew Members, depending on the total number. Designate experienced Crew Members to lead the squads and have them report to yourself and the Onsite Contact for new tasks.
You should get your 1st aid certificate and keep it current.
You must text in the times at the end of the shift for all crew and you must coach all crew how to send in their SMS messages.
Introduce yourself to the client at the start of the shift as the SHS Crew Chief and organise the crew on behalf of that client; liaise between client and crew.
Wear the SHS Crew Chief Shirt if it has been issued.
Arrange the client to sign off on the times for all crew before they leave (including breaks)
Even when you are not working as SHS Crew Chief, people with that rank or above must perform these tasks on every Job they are booked on, especially texting in the hours of all crew within an hour of the end of the Shift.
There are also Senior Crew Chiefs. All SHS Crew Chiefs are to follow the instructions of any Senior Crew Chiefs on their job.
Crew Chiefs will follow the instructions of the SHS Client and confer with the office before making any executive decisions that may damage the relationship between SHS and the SHS Client.
SHS Crew Chiefs must preserve the duty of care for all employees and assist in maintaining a safe working environment for all Crew Members by implementing the Show Support Safety Management System.
Crew Chiefs are not to raise their voice at Crew Members or SHS Clients.
Crew Chiefs should not micromanage experienced crew but should accept the differences in each crew member’s abilities and should show tolerance always. Respect the rights of all other Show Supporters.
Aggressive behaviour will not be tolerated by Crew Chiefs or any SHS Crew Members.
Any aggressive behaviour must be reported to the office immediately.
All crew will have to arrive by 15 mins early to go through the Toolbox Talk.
Crew Chiefs must ensure all SHS Crew Members have the correct PPE:
- Steel Caps on ALL Shifts
- Hard Hats on ALL Shifts
- Safety Vests on ALL Shifts.
Inform SHS Operations immediately for any infractions of PPE.
Crew Chiefs must have a current 1st Aid Certificate and a Show Support 1st Aid kit on them at all times.